Our analytical services

• IM Smart Platform

  With IM Smart, you’ll have 24/7 insight into all your business operations.

  IM Smart is an innovative BI solution that combines healthcare business expertise with in-depth technical skills. A mobile and web-based reporting platform that allows access to every single team member in your organization. IM Smart brings business intelligence by telling a story, more than just producing static reports and dashboards. Therefore, IM Smart is more than a reporting tool.

  It is a self-explanatory platform that translates bulk data into visually attractive and user-friendly dashboards or customized intelligent apps that bring actionable insights.

  The platform offers write-back capabilities and self-service analytics, and the semantic layer provides single version of the truth. IM Smart offers you full flexibility in the number of data sources, dashboards and visualizations. Enjoy a fast implementation without restrictions, in the cloud or on premise, and a very transparent pricing structure. The IM Smart platform is always managed and maintained by IM Associates.

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  Discover IM Smart in 4 easy steps

  • 1. Data sources

    We integrate data from multiple sources such as IMS, CRM (Veeva, Cegedim, Salesforce, etc.), ERP, production or HR systems, all kinds of complex Excel files or files from external data providers.
  • 2. Smart dashboards, standardized reports and ad hoc analyses

    What makes IM Smart different?

    - Mobile: Easy access, anywhere and anytime, with any kind of (mobile) device.

    - Intuitive: End user focused, visually attractive and reliable. Dashboards create a data story that guides users through the data to actionable insights.

    - Flexible: IM Smart can serve from one to thousands of users. It integrates all data formats and interacts with the user as a self-service analytical tool or standardized company application.

  • 3. Cloud solution

    IM Smart is a flexible, scalable solution, maximally secured with no hardware or maintenance concerns.
  • 4. Empowered (mobile) teams

    - Field forces and mobile teams: Optimized market coverage and visit efficiency.

    - Management: Access to and visual insight in all necessary data, anywhere and anytime. Teams can be coached from a distance.

    - Customer service: Optimized service through in-depth knowledge and anticipation.

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• BI Audit

  Do you want to audit your BI environment? Maybe you don’t produce the information your organization really needs. Or is there too much information in the data warehouse that is never used at all? A thorough audit is the perfect opportunity to get your BI system back on track. We analyze, describe and benchmark your existing BI environment – the back end as well as the front end – by organizing workshops and interviews with the key players in your organization. Together we create a data dictionary and full documentation of your current situation. All data requirements are listed, as well as the missing information that is needed for your business. We then define a data access & security matrix, and identify all possible efficiency gains. A BI audit discovers very quickly where the current issues and bottlenecks are, where they come from, and how they can be resolved. To conclude the audit, we produce a documented end report with concrete recommendations for future improvement. Recommendations in terms of the content of your data warehouse and the degree of data load automation (back end) as well as the visualization and performance of your dashboards and reports (front end).

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• KPI definition & Storytelling

  Before implementing a BI system, we strongly recommend you define actionable KPIs. Key performance indicators are variables that objectively measure the performance of your organization. A well-thought-out definition of the most relevant KPIs is one thing. Another thing is how to interpret the reports and dashboards that provide insight into the degree of success of your long-term goals. These reports should be a pleasure to read, and that is where storytelling comes in.

  Storytelling creates recognition, trust, and sometimes even an emotional connection. It helps people to understand dry facts and figures more easily. We offer you our expertise in developing mock-ups and storyboards with state-of-the-art visualizations that link your business requirements to possible technical solutions. Strong visualizations and storytelling help to maximize end-user experience and comprehensibility. Reports and dashboards that result from this way of working are far more readable and much more likely to be used.

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• BI Consultancy

  Do you want to combine data from multiple sources into one data warehouse, and make it available to the entire organization? Without acquiring an external BI platform? No problem. Our BI consultants build your solution, in your BI environment. On premise or in the cloud, but always in an automated and secure manner. We define your data requirements, and automate your data loads, based on performant data models. It is called back-end BI consultancy. In the front end, we use different BI technologies (i.e. Power BI or MicroStrategy) to develop the reports and dashboards you need.

  Our focus is on reliable system performance and the best possible end-user experience, combining thorough healthcare knowledge and technical expertise. Additionally, we provide training and support for self-service analytics, as well as project management and coaching.

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